Investigations

• Overview
• Purpose
• Disciplinary Procedures
• Frequently Asked Questions
• Important Links to Rules/Statutes
• Contact Information

Overview

The Investigations Unit at the Bureau of EMS responds to allegations against Florida training facilities, Florida EMS providers, and any entity acting as such. The unit also works in conjunction with the Division of Medical Quality Assurance in the investigation of Florida Emergency Medical Technicians (EMTs) and Paramedics.

Legally sufficient complaints may be made by a member of the community, a peer, a co-worker, an EMS service provider, or a training facility. The complaint must be in writing and must be signed by the individual submitting the complaint. The complaint is confidential until 10 days after probable cause or if the subject (in writing) waives confidentiality.

EMS Investigative Services Complaint Form

Purpose

The purpose of the Investigations Unit is to protect and enhance the public health, welfare, and safety of the residents and visitors of the State of Florida.   This is accomplished through  disciplining individuals, providers and training schools that do not comply with the statutes and rules regulated by the Bureau of EMS .

Disciplinary Procedures & Actions

• Guidelines to Bureau's Disciplinary Procedures  (PDF 63.14KB/ 2 pages)
• Division of Medical Quality Assurance's (MQA) Discipline Reports

To determine discipline history of a particular license holder, you may use MQA's online Licensee Lookup System, which provides a simple "Yes" or "No" under the topic "Discipline on File" and the current status of the license.

For assistance with MQA's online system contact their Customer Service Unit at: (850) 488-0595 OR MedicalQualityAssurance@doh.state.fl.us

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

NOTE:  The subject is entitled to a hearing before final action is taken by the Department.

Important Links to Rules/Statutes

• Florida Statutes - Section 401
• Florida Administrative Code - Chapter 64E

Contact Information

Phone:

(850 245-4440) Ask for the Investigations Unit.

Mail: