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Bureau of Emergency Medical Services

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Investigations


Overview

The Investigations Unit at the Bureau of EMS responds to allegations against Florida training facilities, Florida EMS providers, and any entity acting as such. The unit also works in conjunction with the Division of Medical Quality Assurance in the investigation of Florida Emergency Medical Technicians (EMTs) and Paramedics.

Legally sufficient complaints may be made by a member of the community, a peer, a co-worker, an EMS service provider, or a training facility. The complaint must be in writing and must be signed by the individual submitting the complaint. The complaint is confidential until 10 days after probable cause or if the subject (in writing) waives confidentiality.

  • For complaints against EMTS/Paramedics

    • MQA General Health Care Professions Complaint form

  • For all other complaints

    • EMS Investigative Services Complaint Form
    (PDF 1.04mb/ 4 pages)

     

    Purpose

    The purpose of the Investigations Unit is to protect and enhance the public health, welfare, and safety of the residents and visitors of the State of Florida.   This is accomplished through  disciplining individuals, providers and training schools that do not comply with the statutes and rules regulated by the Bureau of EMS .

     

    Disciplinary Procedures & Actions

    To determine discipline history of a particular license holder, you may use MQA's online Licensee Lookup System, which provides a simple "Yes" or "No" under the topic "Discipline on File" and the current status of the license.

    Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

    For assistance with MQA's online system contact their Customer Service Unit at: (850) 488-0595 OR MedicalQualityAssurance@doh.state.fl.us

    NOTE:  The subject is entitled to a hearing before final action is taken by the Department.

     

    Important Links to Rules/Statutes

     

    Contact Information

    Phone:

    (850 245-4440) Ask for the Investigations Unit.

    Mail:

    Investigations Unit
    Bureau of Emergency Medical Services
    4052 Bald Cypress Way, Bin # C-18
    Tallahassee, Florida 32399-1738